Podcast 118 - Why Project Sponsorship Matters

29Jun

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How engaged and effective the project sponsor is, will have a direct impact on the success of the project. In this Podcast Payson Hall examines why project sponsorship is important.

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Podcast 119 - Project Management in Tough Times

22Jun

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Life in Project Management land is not always easy. So how you deliver projects in tough times? In this Podcast, De Mike Clayton shres his insight into how to survive difficult projec

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Stakeholder Engagement Series Part 8 - Why Understanding an Organisations Culture is Important to Effective Stakeholder Engagement

22Jun

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In order to understand how to effectively engage stakeholders within an organisation, it is important to understand the culture of the organisation. 

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Stakeholder Engagement Series Part 9 - Why is Stakeholder Engagement So Important

22Jun

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In this Podcast, Ashliegh Waters PMP shares her insight into why stakeholder engagement is so important 

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Stakeholder Engagement Series part 6 - The Importance of Understanding the Voice of the Customer

15Jun

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As Project Managers we don't often get the opportunity to include the customer voice in our projects. Yet to achieve project success, we need to understand the organisation's customers and how the project is going to assist them.

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Stakeholder Engagement Series part 6 - Engaging External Stakeholders

8Jun

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In this podcast, Elise Stevens speaks with John Wyzalek about engaging external stakeholders.

John is a senior acquisition editor at Taylor & Francis in the book publishing industry, working with authors and managing their book projects.

John considers the authors he works with to be strategic stakeholders. By engaging them this way, he has been able to build a portfolio of textbooks, scholarly reference works, exam prep books, and professional books in project management, IT and software engineering, as well as meet the authors’ personal book goals.

John is currently working on a doctoral thesis on the role of stakeholder engagement in project portfolio management at the SKEMA School of Business.

Points raised in this podcast:

  • External stakeholders can include customers, clients, suppliers and contractors among others.
  • Engaging external stakeholders is an important part of any project, program or portfolio.
  • Finding out the needs and expectations of external stakeholders is vital.
  • Engaging external stakeholders is about building and developing a relationship.
  • It is important not to go into engagement with external stakeholders with too many pre-conceived ideas.
  • It is important to be wary of assumptions. External stakeholders will not necessarily have made the same assumptions as their project managers.
  • Communication is crucial. Stakeholders will not be engaged by poorly explained or presented ideas.
  • It is important to understand the drivers and motivations of both external and internal stakeholders.
  • Sometimes simply doing the best job possible and getting the project done in the way the external stakeholder requires should be the goal. Compromise will often preserve a difficult relationship, even if it is at the expense of quality.
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Stakeholder Engagement Series part 5 - Using stakeholder engagement for business transformation success

1Jun

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Let’s talk about business transformation

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In this podcast, Elise Stevens speaks to experienced change leader Cassy Kowaltzke about how to exercise strong stakeholder engagement during business transformation.

Cassy has more than 10 years’ experience as a project manager, program manager and change leader and knows the kind of challenges leaders face when trying to engage stakeholders on business transformation projects. She is currently working as the Business Change Lead for Sunsuper and previously worked as Enterprise Change Manager for the QSuper Group.

She has a Bachelor of Multimedia Studies from CQ University and a Graduate Diploma in Project Management.

Points raised in this podcast:

  • Leaders face many challenges when trying to engage stakeholders on business transformation projects.
  • It’s important to engage the right stakeholders, at the right time, and understand what they want and what we want from them.
  • While people generally don’t like change, dramatic changes made within a business transformation can create even greater fear and anxiety.
  • Creating a line of sight for stakeholders about the final goal of the business transformation is crucial.
  • Dealing with ambiguity can be difficult but it can also be a great opportunity to exercise strong stakeholder engagement.
  • Not all stakeholders are the same. It’s important to understand their individual motivations and influences.
  • It is important not just to listen to stakeholders, but to understand them.
  • Project managers involved in business transformation should be prepared to be proactive, confident and flexible.
  • It is crucial project managers and change leaders believe in the business transformation themselves in order to sell it to stakeholders.

 

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