Podcast 118 - Why Project Sponsorship Matters

29Jun

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How engaged and effective the project sponsor is, will have a direct impact on the success of the project. In this Podcast Payson Hall examines why project sponsorship is important.

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Podcast 119 - Project Management in Tough Times

22Jun

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Life in Project Management land is not always easy. So how you deliver projects in tough times? In this Podcast, De Mike Clayton shres his insight into how to survive difficult projec

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Stakeholder Engagement Series Part 8 - Why Understanding an Organisations Culture is Important to Effective Stakeholder Engagement

22Jun

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In order to understand how to effectively engage stakeholders within an organisation, it is important to understand the culture of the organisation. 

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Stakeholder Engagement Series Part 9 - Why is Stakeholder Engagement So Important

22Jun

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In this Podcast, Ashliegh Waters PMP shares her insight into why stakeholder engagement is so important 

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Stakeholder Engagement Series part 6 - The Importance of Understanding the Voice of the Customer

15Jun

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As Project Managers we don't often get the opportunity to include the customer voice in our projects. Yet to achieve project success, we need to understand the organisation's customers and how the project is going to assist them.

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Stakeholder Engagement Series part 6 - Engaging External Stakeholders

8Jun

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In this podcast, Elise Stevens speaks with John Wyzalek about engaging external stakeholders.

John is a senior acquisition editor at Taylor & Francis in the book publishing industry, working with authors and managing their book projects.

John considers the authors he works with to be strategic stakeholders. By engaging them this way, he has been able to build a portfolio of textbooks, scholarly reference works, exam prep books, and professional books in project management, IT and software engineering, as well as meet the authors’ personal book goals.

John is currently working on a doctoral thesis on the role of stakeholder engagement in project portfolio management at the SKEMA School of Business.

Points raised in this podcast:

  • External stakeholders can include customers, clients, suppliers and contractors among others.
  • Engaging external stakeholders is an important part of any project, program or portfolio.
  • Finding out the needs and expectations of external stakeholders is vital.
  • Engaging external stakeholders is about building and developing a relationship.
  • It is important not to go into engagement with external stakeholders with too many pre-conceived ideas.
  • It is important to be wary of assumptions. External stakeholders will not necessarily have made the same assumptions as their project managers.
  • Communication is crucial. Stakeholders will not be engaged by poorly explained or presented ideas.
  • It is important to understand the drivers and motivations of both external and internal stakeholders.
  • Sometimes simply doing the best job possible and getting the project done in the way the external stakeholder requires should be the goal. Compromise will often preserve a difficult relationship, even if it is at the expense of quality.
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Stakeholder Engagement Series part 5 - Using stakeholder engagement for business transformation success

1Jun

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Let’s talk about business transformation

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In this podcast, Elise Stevens speaks to experienced change leader Cassy Kowaltzke about how to exercise strong stakeholder engagement during business transformation.

Cassy has more than 10 years’ experience as a project manager, program manager and change leader and knows the kind of challenges leaders face when trying to engage stakeholders on business transformation projects. She is currently working as the Business Change Lead for Sunsuper and previously worked as Enterprise Change Manager for the QSuper Group.

She has a Bachelor of Multimedia Studies from CQ University and a Graduate Diploma in Project Management.

Points raised in this podcast:

  • Leaders face many challenges when trying to engage stakeholders on business transformation projects.
  • It’s important to engage the right stakeholders, at the right time, and understand what they want and what we want from them.
  • While people generally don’t like change, dramatic changes made within a business transformation can create even greater fear and anxiety.
  • Creating a line of sight for stakeholders about the final goal of the business transformation is crucial.
  • Dealing with ambiguity can be difficult but it can also be a great opportunity to exercise strong stakeholder engagement.
  • Not all stakeholders are the same. It’s important to understand their individual motivations and influences.
  • It is important not just to listen to stakeholders, but to understand them.
  • Project managers involved in business transformation should be prepared to be proactive, confident and flexible.
  • It is crucial project managers and change leaders believe in the business transformation themselves in order to sell it to stakeholders.

 

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Age Defying Careers Podcast 3 - Rachel Klaver’s Career Story

28May

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Age Defying Careers Podcast 2 - How to establish your personal brand

28May

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Mel Kettle provides excellent insight into how ro establish your personal brand  

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Stakeholder Engagement Series part 4 - Embracing Change

14May

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How to embrace and exploit change using stakeholder engagement

In this podcast, Elise Stevens speaks with Dr. Ginger Levin, a project management expert with 50 years’ experience, about how to embrace and exploit change through effective stakeholder engagement.

Ginger specialises in portfolio management, program management, the Project Management Office, metrics and maturity assessments. She was the second person in the world to receive the PgMP.

Ginger received her doctorate in Information Systems Technology and Public Administration from The George Washington University, and received the Outstanding Dissertation Award for her research on large organisations. She is an adjunct professor for the University of Wisconsin-Platteville, SKEMA University in France and RMIT in Melbourne.

She has consulted for a range of public and private companies and is the author or co-author of 13 books.

Points raised in this podcast:

  • Change is affecting project managers faster than ever before, including changes in technology, regulations, legislation and mergers and acquisitions.
  • It is important to exploit and embrace change rather than be concerned by it or resistant to it.
  • Without effective stakeholder engagement project managers cannot embrace and exploit the changes they face.
  • Project managers must consider how stakeholders will react to change. For the project to be successful, the stakeholders must know how they will use the new product or service and adapt to the change it will bring.
  • Project managers should expect change both inside and outside the organisation.
  • Stakeholders often report being ‘change fatigued’. It’s important to continue to communicate how change can be positive.
  • When stakeholders are well informed about the vision and direction of the organisation they will be more likely to embrace and exploit change.
  • The sheer number of stakeholders involved in some projects can pose a challenge.
  • Project managers should try to identify stakeholders that are positive influencers so they can assist with stakeholders that are resistant to change.
  • Identifying stakeholders is not a one-off task performed at the beginning of the project. It should be a constant process, as not all stakeholders will be involved at all stages of the project.
  • If stakeholders are leaving or becoming less engaged with the project, project managers should ensure that is not due to a lack of communication.
  • Look for the missing stakeholders. Is there someone you haven’t considered?

 

 

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